Odds and ends: Recent updates at StartupQ8

I wanted to share a quick post this morning to update you on some upcoming events and interesting information:

  • The “June” StartupQ8 Event will occur in July. Many of the event organizers will be at the ArabNet Digital Summit 2013 in Dubai next week, so we’re tentatively scheduling the event for the following Monday, July 1st. We’ll update you once we confirm the date and speakers.
  • Speaking of ArabNet Digital Summit, the conference kicks off in exactly one week. The agenda has been set and speaker list is quite deep. We still have a limited number of discount tickets available on a first come, first served basis. Let us know if you want one.
  • For those looking to build multi-sided platforms, we’ve found two interesting blogs for you: Andrew Karpie publishes a frequently updated blog, and Sangeet Paul Choudary has some very interesting insights on his blog.
  • We loved meeting so new people at our weekly coffee meetup. It’s a great platform (no pun intended) for tech entrepreneurs and startup enthusiasts in the local scene to meet, network and share. If you haven’t joined us yet, what are you waiting for? Details here.

Week 5 in Dubai: Interviewing startups and my interview with Skynews

Last week I was busy meeting lots of people. Most of them are startups and entrepreneurs based in Dubai. In this video I interviewed three startups:

1- Amr of Doctorized.com

2- Mohammed of Roundout App

3- Louis of Astrolabs.me

I was also interviewed for a program in Skynews – Arabic called Afaq, you can find it here if you are interested. BTW we need someone to add an English subtitle to it  :)

Will add a full post later on how to get blogs, newspapers and TV channels to cover your startup.

What Do VCs Offer You?

As Venture Capitalists “VCs” screen through potential startups to invest in, sitting behind a financial model and a suit sometimes sends the wrong signal to entrepreneurs on how much value-add can be extracted from VCs.  I’m sure there are plenty of investors that tag-along with the lead investor in funding rounds with minimal contribution besides capital, tier one lead investors will always have direct positive impact on startups.   Unlike Private Equity transactions, primarily leverage buyouts, where leverage accounts to most of the value General Partners “GPs” create to their Limited Partners “LPs”, Venture Capital as an asset class that invests in high-growth/risky startups with the potential of typically making a 20x return on investment driven by equity instruments or the equivalent; As investors go up the value chain and de-risk their investments, returns start looking more modest relative to the 20x multiples.

In mature ecosystems, funding rounds take a huge slot of the entrepreneurs’ day as they compete for their best funding source however, VCs also compete on the best transactions too.  Term sheets typically reflect how much value-add your lead investor brings; the more value-add the better terms for the investor.   VC value-add standards are constantly being upgraded, setting the expectations from founders to anticipate more from their investors aside from their financial backing.  Funding rounds in venture are very structured as an asset class; Depending on the startup’s size and maturity, the required value-add varies.

So what should startup teams expect from VCs besides deep pockets and strategic/technical business insights?

VCs’ value-add typically comes in the form of services that vary around the following areas:

-       Partners/Clients: With experienced general partners and access to a great pool of companies in different parts of the value chain, the introduction to partners and clients is an important feature VCs bring to their startups.  Consider your VC backer as your strategic business development division; they will contribute directly to your startup’s top line and make the necessary introductions in building strategic/equity alliances.  This is quite common practice and usually comes across all VC fund sizes.

-       Marketing/PR: Despite marketing being an important block within the “build-measure-learn” cycle, some venture capitalists dedicate marketing professionals to assist backed companies that aren’t ready to hire a marketing team of their own yet.  An example of the same is currently available with Fly Bridge Capital Partners.

-       Recruitment/Talent: As investors engage with the startup community early on through startup competitions, events, incubators/accelerators, colleges, deal flow…etc, access to talent is naturally inherent.  Coupled with the first hand entrepreneurial experience the investors bring in, VCs attract a lot of industry talent to its portfolio companies.  Some examples of enriching funded companies with the right talent include Andreessen Horowitz, which has established a talent agency and college program that attracts developers to assist funded companies.  First Round Capital and Kleiner Perkins also both have platform teams to support entrepreneurs in funded companies.

Larger VC funds are standardizing these value-add services and are becoming a common feature to have.  Although large funds give great access to the above services, it’s very important to sense a level of comfort working with the deal leader.  The deal leader will be spending a lot of time with your startup and would formally have board meetings on monthly basis however, he/she will be dedicating a lot more time, experience, network and strategic/technical insights to your startup than just attending the board meetings. Make sure the chemistry is there.

Unfortunately, I didn’t get a chance to be a VC backed entrepreneur yet and I’m not too sure that the VC attempts in the region provide the above services in a structured format.   In early 2009, I was the Managing Partner of 6alabat.com and I recall putting together a pitch book for a funding round that did not materialize.  However if I were to make a choice between 2 offers for the round, one from a large institutional VC and another smaller fund, I would focus more on the deal lead for my transaction regardless of the VC size; deal leaders can make or break the success of startups.

 

@aballoughani

Week 4 in Dubai: Not in Dubai, but in our office in Malaga, Spain

I took my friend Mohammad  and my sister advice to start video recording my life instead of just posting a written posts. So I did, but I think I really need help with recording and editing the videos. Anyway I did my 1st video and I think it is really bad, my the best part is the music, don’t you agree :)

Great Interview with Ibrahim Manna

This is for sure the best interview I saw with a startup co-founder in the Middle East. Ibrahim is an entrepreneur that built a previous delivery startup that failed and in the video he is explaining why this happened and how can you avoid it in the future. Also he went into details about the who cycle of his startup and the difficulties in each step. In addition, he talked about something very important that many of us in the Middle East forget, that a startup here is still like a regular business; revenue, expenses and profit is the single most important equation, he says “we are not in silicon valley” (he is right, I think we need to read less of TechCrunch). I know that Ibrahim  moved to Dubai the same time I did to startup his new startup, and I was supposed to meet him actually, but we didn’t at the end. Hope to meet him sometime soon.

 

I’m very impressed by the quality of the questions and the videos that Ahmad Takatkah made to help us all better understand what it’s like to build a startup in the middle east. You can find more about Ahmed work here www.sinbadthevc.com/. I’ll send them both a message to thank them for their efforts.

The interview is an hour long, but seriously I was so engaged that I couldn’t sleep until I finish it. What I like the most was Ibrahim honesty answering the questions. Watch all or part of the interview and let me know what do you think.

Week 3 in Dubai: Video Interview With Me!!

My friend Mohammed MJ suggested to do a video interview with me instead of the regular posts. I said OK, let’s give it a try. I realized I talk a lot, but Mohammed did a great job editing the video and make it look professional. Hope you like the video and thanks Mohammed for everything.

music by audionautix.com

Get Rich or Die Tryin: An introduction to Multi-Sided Platforms

As I wrote in an earlier post about Monday’s StartupQ8 Monthly Event, the phrase “multi-sided platforms” (or MSP’s) might  sound dense and technical. However, some of the most successful ventures to come out of Silicon Valley are MSP’s, and with good reason. But before we get into the “why”, let’s establish the “what”.

Rather than focusing on a single customer group, multi-sided platforms bring together two or more customer groups. This is not the same as having two or more customer segments. EBay has two customer groups (buyers and sellers), and many customer segments (companies, home businesses, individuals, etc.). It’s about having multiple uses for your platform, not multiple user types. To illustrate the point let’s compare a multi-sided platform to a reseller. For this example, we’ll use eBay and FYE.

Let’s say I want to buy the album Born to Run*. If I search for it in eBay, I’ll find something like this:

born to run - ebay

As you can see eBay isn’t selling me the album. I am using eBay as a platform to buy a product from someone else. Note that the seller is a “Top Rated Plus” seller and eBay offers “buyer protection”. These are measures of what is called “quality certification” that eBay does to help you in your purchase decision. Yet eBay is not ultimately responsible for the product’s quality.

When I search FYE, I’ll find this:

born to run - fye

I am buying Born to Run directly from FYE. They’re ultimately responsible for making sure the product is delivered and in good condition. It comes from their inventory.

So how do the business models of MSP’s differ from resellers? There are three key differences:

  • Resellers typically keep inventory. MSP’s don’t keep inventory, their sellers do. As such, the capital required for MSP’s is much lower, and the potential return on invested capital is much higher.
  • Resellers have more control over their profit margins. They get discounts on bulk orders and set their own prices. MSP’s have less control over their profit margins. They typically get a 5-10% margin on the transaction, but they also don’t lose as much if the product turns out to be low demand.
  • Resellers are responsible for the product they sell. They must ensure the product’s quality. MSP’s are a platform for sellers, so it’s the seller who is ultimately responsible for the product’s quality.

MSP’s are both extremely challenging and rewarding. It is very difficult for startups to successfully become the best platform for whatever product/service it wants to sell. However, once you’re established as the industry leader, it becomes very difficult for a newcomer to replace you. Think of all the successful examples of multi-sided platforms, such as eBay, Airbnb, Facebook and Google (the customer groups for the last two are users and advertisers). Once they’ve established themselves they’re hard to displace. While they got rich, many of their competitors died tryin.

If you’d like to learn more about creating multi-sided platforms, join us at the StartupQ8 Monthly Event this Monday, May 27th. Details and registration can be found here.

*Before you guys point it out: Yes, I later realized it would have made more sense to use the album “Get Rich or Die Tryin” as an example :)

The price you pay: A quick interview with the co-founder of Next Mobile Payments

We’ve had some insightful, fun interviews at our StartupQ8 Monthly Events. Next week’s event will be no different. We’ll be having a no holds barred, ask anything you want interview with Sayed AlMohri, co-founder of Next Mobile Payments, one of Kuwait’s hottest mobile startups. If you’ve ever used Next to pay for your meal or coffee, you’ll know how simple and friction-less the process is. If you haven’t, chances are you will soon.

logo

We did a quick Q&A to give you guys a flavor of what to expect at the event. Here’s what he had to say:

Give us the elevator pitch for Next Mobile Payments.. Go!

Next is a mobile payments system, it allows two parties to conduct payments without the need for any additional hardware, only smartphones with an internet connection. Plus, it’s a free app!

How has Next’s business model changed from its earliest days until now?

Next’s is continuously evolving its value proposition. One of the biggest contributions to our business users was the improvement done to our settlement process. We have successfully reduced the amount of settlement time from three business days (t+3) to the next business day (t+1). Basically, what ever you collect as a Next Business user in a 24 hour period, will be posted into your bank account the next business day, as simple as that!

Also, we are working on a huge new project that will make collecting payments for Next Business users even easier. We will announce it soon.

Walk us through the user experience.

The user experience can be divided to two main parts: Interface design and technological performance. The design started with series of sketches and digital iterations, to provide a simple yet pleasing interface. After that, we developed a deep sense of an intuitive, fast, and smooth payment experience. The locations of buttons, colors, and overall view designs are all done with extensive user-centered considerations. We believe we have done a magnificent job in the design side that delivers the best user experience.

As far as technology goes, we focus on improving the speed and performance of the system, with our aim being to significantly reduce the time for conducting a payment transaction. With the use of modern methods and the existence of valuable human resources at our hands, we have successfully built a system that is able to perform operations in a split second.

You’re presented with the classic chicken-and-egg problem all multi-sided platforms are faced with. How did you approach it?

Next is solving the chicken-and-egg problem by robust technology and intuitive design. For example, we designed the product to give the user an incredible experience that drives them to spread the word about Next. This way we get some free and organic growth. Likewise, we have seen many Next Business users promoting Next by themselves because they felt the need for it, and actually experienced its quality.

You can ask Sayed about his journey as an entrepreneur or his product strategy for Next. Join us for the StartupQ8 Monthly Event this Monday at 7:30 pm.

Next StartupQ8 Event: Monday the 27th of May

So, the focus for this month is Multi-Sided Platforms, and here’s the agenda for the event, to be held Monday May 27th at Global Tower:

Start at 7:30PM

7:30 – 8:10 What’s a Multi-sided platform? by Mijbel AlQattan

8:10 – 8:20 Mini-break

8:20 – 9:00 Interviewing with the founders of Next Mobile Payments - Sayed AlMohri

9:00 – 9:30    Networking

Ends 9:30PM

Click here to register.

We’ll be posting more information about multi-sided platforms and an interview with Sayed in the coming few days. In the meantime, why don’t you share the event with your friends?

StartupQ8 agenda

So this month in our StartupQ8 event, we are focusing on multi-sided platforms.

I thought the name sounded dense and technical. So I looked it up on Wikipedia, and multi-sided platforms are defined as “economic platforms having two distinct user groups that provide each other with network benefits”. Not much help.

But when you dig a little deeper, you’ll find that multi-sided platforms are everywhere. If a company has two distinct customer bases, and creates value by enabling them to interact, then it’s a multi-sided platform. For example, Facebook had to cater to users and advertisers, while Ebay had its buyers and sellers. It gets interesting when you consider how these companies have to grow one user base to attract the other.

PS: As always, the event will be in English.

PPS: For those who would like to pray, we’re arranging for Isha prayers to be held during the mini-break.

Week 2 in Dubai: My New Home is Called In5

As I promised in my 1st post about Dubai, I’ll talk in this post about the incubator that we were lucky enough to get accepted in, its called In5 (part of Dubai Internet City). In5 is an incubator that provides you with office space, mentorship, company registration and exposure to potential investors. In5 selects 10 Tech startups and supports them for a duration of 3 months. In5 doesn’t provide funding similar to Y Combinator and Tech Stars, but they also don’t take any equity. So yes they are an incubator and not an accelerator (I actually always confuse between the two, but you can find the best answer for the difference between an accelerator and an incubator here)

In5

Let’s dig deeper into details of the things they provide:

1-    Office:

So we get a nice villa (for work, not to live in it) which is supposed to be shared for the 10 startups.  It’s awesome, we have meeting rooms, a lounge (with 2 huge TV sets, PlayStation, an X-Box), a terrace and a free wifi connection. Check the photos below (the photos probably need some editing, but I’m sooo tired right now, so my apologies):

The office is not completely free, they still charge us 1,000AED per month (US$270), which is very good deal for us. The parking is still an issue, we have many universities next to us and you can’t find a parking. They promised to solve this issue and I’m sure they will do soon.

2-    Company registration:

That was a major issue to us, registering a company is not that cheap. Usually it will cost you between 9,000AED to 15,000AED (US$2,500 to US$4,000) to register the company in Dubai Free Zone. But, with In5 we only need to pay 1,500AED. I didn’t finish registering the company, but it should pretty easy. I just need to sign the papers then open a bank account, transfer the minimum amount of capital (which is around US$13,500) and I should be done.

3-    Learning from other startups:

We are currently only two startups in the villa, us and doctorized.com.  I know that doctorized was part of In5 for a while now, and they are really doing an impressive job. I’m learning a lot from these guys, since they are offering a booking solution, but for doctors instead of boats. There are some other startups that I know that they got accepted, but didn’t move yet  (they are moving soon or already have other offices) www.travelervip.com/ and www.snapp.ae/.

 

4-    Mentors:

We didn’t get any mentors yet, but we know that we will have access to many great mentors and advisors. Dubai Internet City (or DIC) is the house for many huge tech companies such as Google, Oracle, Facebook, IBM and many others. Many of these companies are happy to help the small startup community and share their knowledge. So for this part we are still not sure who we will end up with.

5-    Funding:

As I said, In5 don’t give us money, however they’ll help us raise money. At the end of the 3 months program they will do a demo, so that all startups gets the chance to get on stage and pitch their company in front of investors (maybe around 20-30 investors).

You can still apply to In5 by visiting their website here.

That’s everything, see you all next week.

Steve Blank

Entrepreneurship and Conservation

MENA Business Intelligence

Helping Middle East and North Africa 'MENA' technology start-ups and entrepreneurs to get noticed.

VentureBeat

News About Tech, Money and Innovation

TechCrunch

Startup and Technology News

Startup Communities

Creating a Great Entrepreneurial Ecosystem in Your City

Follow

Get every new post delivered to your Inbox.

Join 449 other followers

%d bloggers like this: